Terry Garrison

Senior Consultant

Summary

Skilled marketing specialist and trainer.  Experienced office manager, personnel supervisor and project coordinator.

Qualifications

Manager skilled in office organization, procedures and personnel supervision.  Trainer specializing in presentation skills and emergency management and disaster preparedness curriculum development.  Adept at presenting marketing material to potential clients and developing realistic goals and efficient timelines for project development.

 

Work History

Senior Consultant

Dimensions Unlimited, Inc.

Develops new client relationships by presenting programs and explaining services.  Develops and trains client groups in specific aspects of emergency management and disaster preparedness programs. Manages aspects of Disaster Preparedness Programs.

 

Emergency Room Registration Specialist

Doctors’ Medical Center, Pinole, CA

Performed admitting area triage and admitted patients to a progressive emergency department/trauma center using HBOC System, including providing nursing personnel with immediate notification of patients in distress. Worked with patients and families to obtain consent for treatment documentation. Counseled patients and their families on hospital collection policies including documenting and receiving preliminary payments. Consistently implemented and followed procedures for activation of Trauma Codes and other emergency codes including Code 99, Code Red, and Code White. Monitored laboratory alarms. Tracked information and notified surgery crews when necessary following surgery add-on procedures. Prepared morning and month-end reports required for Joint Commission on Accreditation of Health Care Organization reporting.

 

Ombudsman Coordinator

United States Coast Guard ISC Alameda:

Responsible for coordinating efforts of Unit Command Representatives (Ombudsmen) throughout PACAREA.  Includes receiving and maintaining ombudsman appointment letters, and acquiring ombudsman pins and appreciation certificates for disbursal to the commands.   Responsible for training the unit ombudsmen, providing information in a timely manner, providing computer support, copying availability and office supplies in the event of unit deployment. Ensured professional compliance with Commandant Instructions. Provided communication, technical expertise, and local resources to various Human Resources managers at all levels.

 

 

Ombudsman

United States Coast Guard Cutter Morgenthau

Reported directly to the commanding officer.   Through periodic meetings, mailings, and articles in command publications, inform family members on the command’s behalf. Met with the command regularly to obtain information on concerns common to unit families; Referred families to appropriate sources of assistance in resolving family-related questions; Supported the Work-Life staff’s family-oriented initiatives; Maintained and kept current local resource files; maintained a telephone tree to quickly communicate with families; Immediately reported suspected or substantiated cases of family violence and any pertinent information to the commanding officer and Family Program Administrator

 

Volunteer Coordinator

US Coast Guard San Juan Puerto Rico

Coordinated community projects; identified program needs; Developed orientation procedures for staff and volunteers. Developed recruitment procedures; Monitored volunteer and staff satisfaction continuously; Evaluated programs and volunteers at least annually; Encouraged appropriate formal and informal recognition of volunteers.